Salesforce

If your business uses Salesforce, you can reap major benefits. The popular customer relationship management (CRM) software provides tools to help businesses improve their operations, targeting sectors from marketing analytics to pricing and task management. Without deep knowledge of Salesforce, however, companies can struggle to get the most out of the platform. Salesforce offers...

Author: Leah Crawford Editor: Rachel Bryars If you are like most modern professionals, you have probably experienced some form of new technology roll-out in your organization. The pace of today’s technological advancements has companies digitizing, migrating, and automating more than ever before. Every element of business operations can be digitized with software, and many...

Salesforce is a popular customer relationship management (CRM) software that is used by hundreds of thousands of businesses around the world. This solution provides a suite of customizable, configurable tools to help organizations track metrics, drive decision making, and facilitate digital transformations. One such tool is known as Salesforce CPQ, or Configure, Price, Quote...

In 2016, Salesforce unveiled an update to its customer relationship management (CRM) solution: Salesforce Lightning. This alternative to Salesforce Classic promises a new and improved interface, additional features, and a more user-friendly interface. While many businesses are migrating to Salesforce Lightning, others are choosing to stay with Salesforce Classic due to their familiarity with...

When it comes to implementing a new technology, a new process, or taking on any type of organizational change, understanding how to make and sustain that change successfully is crucial. Too often, organizations focus on milestones such as go-live day for a new technology, and not enough on how to sustain the change and...