General

Imagine, you're an employee starting your work day, and you receive an email from a leader you've never met that says, "Good morning! I know you're eager to start your day, but good news - we replaced the system you’ve used to do your job for decades with a new tool and new processes...

Today’s government organizations require a digital platform that is scalable, secure, efficient, and compliant. To meet these demands, Salesforce recognized the need to evolve and collaborate with leading companies like Amazon, Microsoft, and Google, which offer Infrastructure as a Service (IaaS). This collaboration led to the development of Hyperforce, which transforms traditional hardware-based infrastructure...

Salesforce events are fantastic ways to skill up, network, get inspired, and learn about all the latest innovations in the ecosystem. Events can take many forms, including everything from community conferences and trailblazer summits to world tours and Dreamforce. (Dreamforce registration is open for 2024 and we hope to connect with you there!) As...

In our hyperconnected world, incredible amounts of data are created every day. And when it comes to enhancing and streamlining customer and constituent experiences, refining strategies, and working efficiently, that data can be of great value for any company or agency. Especially when data can be used, accessed, and analyzed fast. Powered by AI,...

For public sector agencies and organizations, continuously seeking ways to digitally transform legacy business systems and processes using innovative solutions can mean a great deal to constituents. Agencies and organizations can serve people faster, more efficiently, and more accurately. Speed, efficiency, and accuracy are particularly important in location-based services such as service requests (311),...