Recent News and Blogs

It is that time again – Salesforce release time! Are you new to the Salesforce ecosystem and not sure what this means for you? Are you a seasoned pro and curious about what Salesforce has in store for us? Regardless of your role or experience level, we have you covered with a review of...

HigherEchelon, Inc. Salesforce Consulting Partner Achieves CREST (formerly known as Gold) Status HigherEchelon, Inc. is proud to announce our achievement of yet another milestone showcasing our expertise and ability to provide best-in-class Salesforce solutions across both the public and private sectors, and across industries. The team recently attained Crest Tier status as a Salesforce...

By: Katie Levy, HigherEchelon Lead Salesforce Consultant Salesforce is currently the world’s #1 customer relationship management (CRM) platform, and with good reason. It’s used by thousands of businesses and organizations with a variety of goals and use cases and can be used to do everything from engaging customers with relevant digital marketing, launching ecommerce,...

New employee onboarding is the perfect time to acclimate new hires to their roles, introduce them to company policies, and help them to feel like part of a team. But every employee onboarding process comes with its own challenges. New hires are bombarded with requisite paperwork and often need to seek assistance while trying...

For many businesses, remote and hybrid work is becoming increasingly crucial for business continuity. The COVID-19 pandemic has accelerated the need for digital transformation and connectivity, and organizations around the world are searching for flexible tools for remote collaboration.  Salesforce Anywhere is one solution that can help teams everywhere collaborate on projects. If your...